Professional, accurate and friendly directory assistance strengthens customer loyalty.
Onvoy provides nationwide Directory Assistance service with a unique focus on your customers. We have more than 11 years of experience providing customized Directory Assistance for more than 200 companies located in seven states, and we support nearly one million access lines. Our team of friendly DA specialists will provide your customers with fast, accurate and reliable directory assistance information from the most accurate national databases available.
Here’s how it works:
- Your customer dials one local number (411 or 1-411) for any telephone number in the United States
- Our Directory Assistance operators find the listing by using one of the world’s largest, most accurate and current databases
- Our friendly, live operators personally deliver the information
- We stay on the line to assure your customer understands the listing and we’ll search for multiple listings if your customer needs them. Our goal is complete customer satisfaction.
The Benefits
- Completely customizable to your needs; we can brand your calls manually or automatically in a manner and greeting of your choosing
- Onvoy’s national listings are obtained from the industry’s best database and updated daily
- Choose from facilities based or 800 service, depending on your traffic volumes
- Onvoy assigns a dedicated account representative to work directly with you; they will also work with your service provider or internal billing department to ensure accurate data
- Onvoy does not charge for premium listings, such as non-published numbers or captions - thereby saving you money each month
